One-click access speeds navigation; metrics report card emphasizes service accountability
MINNEAPOLIS, July 10, 2015
Engineered Products Company (EPCO), a supplier of specialty lighting and wiring consumable products for electrical contractors, announced today that it has completely updated its website to reflect its dedication to continuous improvement and service. Whether searching for a product, an installation video or print instructions, industry specific information or employment opportunities, one-click access is virtually standard throughout the updated web site. The company also revealed plans to continue making the site more interactive with the addition of an energy savings calculator related to its newer, energy-efficient LED product lines, such as the ProSeries LED Utility luminaire and ProSeries LED Upgrade, the linear Standard and Parking Garage LED Luminaires, and LED retrofit kits for the Gasketed Luminaire Series™.
EPCO President Jack Schuster commented on the addition of the service metrics report card that includes the company’s order fill rate, on-time delivery and sales order accuracy. “Displaying customer service statistics on our home page makes us accountable to our customers as well as the entire marketplace. Its prominence is a constant reminder of our commitment to excellent service and living up to our customers’ expectations. We’re doing what we say we will do.”
For more information about Engineered Products Company and its products, visit www.engproducts.com or call (800) 336-1976. Follow the company on Twitter @EPCO1976 or subscribe to the EPCO Blog.
Engineered Products Company supplies electrical distributors with specialty lighting, lighting accessories, and wiring solutions that address a wide range of standard and unique applications. EPCO’s durable, reliable products, high fill rate, on-time delivery, and no-risk purchase terms optimize distributor cash flow and profit margins on he consumable products electricians use for commercial, industrial, agricultural and residential buildings. Known for its exceptional customer service, as well as sales representatives who are the most knowledgeable in the electrical industry, the Minneapolis-based company offers multiple configurations of products to meet a broad variety of building applications.