Why Buy from EPCO

Why Buy From EPCO?

  • A broad and growing range of Electrical Specialty Products.
  • The best technical, pre-sale and post-sale customer service support.
  • Order by 1 PM Eastern Time (EST) and we will ship your order the next business day.

Low Price Guarantee

  • If you find the same product currently advertised elsewhere, we will match the price.
  • The product must be in stock at the advertiser’s location and there must be no restrictions on the sale (i.e., minimum purchase volume, membership requirements, etc.).

Fast, Accurate Shipping

  • All of our standard catalogued products are stocked in our 40,000 square foot warehouse and available for immediate shipment.
  • Order by 1 PM Eastern Time and we will ship your order the next business day.
  • Orders are checked up to four times to ensure accuracy.

Guaranteed Sale Policy

  • Eliminates Any Purchasing Risk!
  • “If you can’t sell it, EPCO will take it back!”
  • 100% Credit – Forever!

Product Quality
EPCO Products Conform to Industry Standards including:

  • NEC, UL and OSHA Standards.
  • Product Labeling meets National Electrical Manufacturers Association (NEMA).
  • National Association Electrical Distributors (NAED) Standards.
  • All products are UPC-A Bar Coded
  • Orders Picked and Shipped 98.55% Error Free

Easy Warranty Replacement

  • Our standard warranty is one year for all products. Note: The exception is our Utility Lighting products, which includes a three year limited warranty.
  • If any product you purchase fails within the respective warranty period, return it to us and at our option, we will repair or replace it at no charge to you. You pay the shipping to us and we will pay the return shipping to you via UPS Ground.
  • Shipping charges will be applied on all replacement or repaired products sent to Hawaii, Alaska and Puerto Rico. Please note: EPCO does not guarantee that any of its products will be suitable for your application.

Hassle Free Return Policy
Contact your EPCO Sales Representative or our Inside Sales for more information on product returns. No product(s) can be returned unless written permission has first been obtained from Engineered Products Company and you receive a Return Material Authorization (RMA) Number. To return any Product(s), please ensure the following:

  • The Product(s) must be in new, saleable, perfect condition.
  • Package your return carefully to ensure it is received by us in good condition.
  • Include all original factory packaging, accessories, manuals/literature.
  • Write your Customer Account Number, Invoice Number and RMA Number clearly on the outside of your return package.
  • Ship return via UPS Ground to:

    Engineered Products Company
    Attention: RMA - Receiving Department
    5401 Smetana Drive, Minnetonka, Minnesota 55343

Note: Engineered Products Company does not make any return exceptions for the following:

  • Special Order Products.
  • Discontinued Products.
  • Products damaged in route to us caused by improper packaging.
  • Products damaged as a result of improper use.
  • Products with obvious signs of use.